Yes — myiq.com is a legitimate business, not a scam: it's run by a registered US company, the test and reports are real, and it holds a 4.1 TrustScore from more than 138,000 Trustpilot reviews. The honest caveat is how it bills: a low-cost trial that auto-converts into a $29.99-every-28-days subscription, which is the single biggest theme in its negative reviews. Here's exactly how it works, so you can decide with open eyes.
Disclosure: this page is published by IQ Revealed, a competing IQ-test product. We are not affiliated with, endorsed by or connected to myiq.com or Envest Research Inc.; the name is used only to identify the service discussed. Every factual claim below comes from myiq.com's own site, terms and public Trustpilot profile, re-checked on September 18, 2026 — sources at the end.
What myiq.com is
myiq.com is an online cognitive-assessment subscription operated by Envest Research Inc., a Delaware company (registered at 2093 Philadelphia Pike #3129, Claymont, DE). The core product is an online IQ test — their pricing FAQ says it takes up to 20 minutes, and they don't publish how many questions it has — returning a score with a breakdown and a cognitive profile. Their pricing page lists 20+ hours of expert-led courses, brain exercises and further tests covering career, relationships and personal growth under one membership.
How the pricing actually works
- You take the test first; to see your score you start a $1.00, 7-day trial (per their terms — some reviewers describe a lower entry price at checkout, one of them 50p).
- Unless cancelled, the trial converts to an auto-renewing plan — the standard tier is $29.99 every 28 days. A 28-day cycle means 13 charges per year (≈ $390/year), not 12.
- Their terms say they don't usually operate a standard refund program; any review is discretionary and case by case, and partial or unused time after cancellation is explicitly listed as non-refundable — as is failing to cancel before renewal.
None of this is hidden — it's in the terms — but it rewards reading before paying. The trial-to-subscription model is standard across paid test sites (including ours; see below for how we differ).
Why a myiq.com charge appeared on your bank statement
This is the most common reason people look the company up, so it is worth answering directly: an unfamiliar myiq.com charge is almost always a subscription renewal, not a fraudulent debit. The pattern is consistent — someone takes the test, pays a small amount to unlock the score, and the renewal lands roughly a week later, by which time the original payment has been forgotten.
myiq.com evidently sees enough of this to maintain a page for it. myiq.com/us is a billing-help page, not a separate US edition of the test: it addresses people who have found a charge they don't recognise, explains that it is a recurring subscription, links to the cancellation portal — which it describes as taking under 60 seconds — and gives [email protected] as the billing contact, saying enquiries are resolved within a few hours. It publishes no pricing. The same page carries the disclaimer that the service is for entertainment or educational purposes only.
Two practical notes. The amount on the statement may not match a figure you remember, because their terms list five tiers between $9.99 and $29.99 and say prices may be shown in local currency. And cancelling is generally faster than disputing: a chargeback on a subscription you did technically agree to takes longer to resolve than using the cancellation route, and does not stop the next renewal on its own.
What 138,000+ reviews actually show
On Trustpilot (re-checked September 18, 2026): 4.1 TrustScore from 138,457 reviews. The distribution is 61% five-star, 17% four-star, 5% three-star, 1% two-star and 16% one-star — a hollow middle, with most reviewers either very satisfied or very dissatisfied and few in between.
That shape is the most informative thing on the page, because the two camps are rating different things. The five-star reviews are about the test: engaging, quick, easy to follow. The one-star reviews are about the bill — an unexpected recurring charge, and then difficulty getting money back. Very few positive reviews mention the subscription, and very few negative ones say the test failed to arrive. A reader deciding whether to pay should read the split as two separate verdicts: the product largely works, and the billing surprises a meaningful minority of people.
The company replies to negative reviews, asking for account details in order to look at a refund. One detail explains a good deal of the confusion: several reviewers describe the charge in monthly terms when the standard cycle is 28 days. Those are not the same — 28 days means 13 charges a year, not 12 — and a payment that arrives a few days "early" every cycle is exactly what an unexpected debit feels like.
Before you pay any IQ-test site — a 60-second checklist
- Find the renewal price and cycle before entering a card. "Per 28 days" is not "per month."
- Find the cancellation path. If it takes more than two clicks to locate, assume friction later.
- Read the refund policy — "discretionary" means no guarantee.
- Set a calendar reminder for day 5 of any 7-day trial.
- Remember every online score is an estimate — see how accurate IQ tests really are.
If you're already subscribed
Cancelling takes a few minutes through their portal or your profile — and when a refund is approved, their terms say it processes in three business days. We've written a neutral step-by-step guide: how to cancel a myiq.com subscription.
How IQ Revealed compares
We run a similar model — $1 for a 7-day trial, then $29.99 every 28 days — with the differences that we publish the renewal terms on the pricing page itself, cancellation is two clicks from your dashboard, we maintain a published refund policy, and we document how our test is scored. The full side-by-side is here: IQ Revealed vs myiq.com. If you'd rather not subscribe to anything, free options exist too — see our comparison of the best online IQ tests.